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Proposals

The bid pool — experts bidding on a qualified lead, and the manager review that picks one. See Reading the tables for the conventions, and /admin/settings/scope in the platform for the live per-tenant answer.

Capabilities

CapabilityGateAdminCSMSDMExpertVendorCustomer
View proposalsproposal.view✔️✔️✔️✔️ (own)✔️ (own)
Submit a proposalproposal.submit✔️✔️
Resubmit a proposal / return it to draftproposal.resubmit✔️✔️
Delete a proposalproposal.delete✔️✔️
Archive a proposalproposal.archive✔️✔️
Accept or reject a proposal (manager only)proposal.respond✔️✔️✔️

Managers see the whole bid pool and decide it. CSM, SDM and admin hold proposal.view across the tenant and proposal.respond to accept or reject; experts and customers hold proposal.view own-scoped, and act through their own flows — the expert submits, resubmits and withdraws their own bid, and the customer reads the proposals on their own lead. Neither ever acts through proposal.respond. Vendors hold no proposal permission at all.

Surfaces

PageGateAdminCSMSDMExpertVendorCustomer
/proposalsderived from proposal.view✔️✔️✔️✔️ (own)✔️ (own)
/proposals/createexplicit — the expert’s bid flow✔️
/expert/bidsexplicit — persona surface✔️

Writing a bid is expert-only, so /proposals/create carries an explicit list rather than deriving from proposal.view — otherwise every manager would be handed a form none of them can submit.

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